Shipping policy
🚚 SHIPPING POLICY
Processing Time
All orders are processed within 1–3 business days (Monday–Friday).
Orders are not processed or shipped on weekends or holidays.
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Shipping Times
Estimated delivery times depend on your location:
- United States: 5–10 business days
- Canada, UK, Europe: 7–12 business days
- Australia & New Zealand: 7–14 business days
- Rest of the world: 10–20 business days
Please note that these are estimated delivery times and may vary due to customs or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
We may offer free shipping promotions from time to time.
Customs, Duties & Taxes
International shipments may be subject to customs fees, duties, or taxes imposed by your country.
These charges are the responsibility of the customer.
We are not responsible for delays caused by customs.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the carrier.
If you experience an issue, please contact the carrier directly.
Contact
If you have any questions regarding shipping, please contact us at:
mailto:shipping@muiha-replenisher.com